Tag Archives: IT Manager

If I’m researching e-governance applicability for www.doctoroncall.org

doconcall Does that make me an electronic health records system technologist? Or a medical records system researcher? I wonder.

Simply put, Doctor On Call is a blend between a electronic health records system and a e-Triage system. This is in fact the first of it’s kind in India that offers true niche benefits.

The service coverage is:

  1. Electronic medical records systems
  2. Emr systems (to help maintain the software medical records)
  3. Naturally free e-Triage would be included for all participants of the programme, which is one of the key benefits of ehr (and emr, but a little different for both).

Interestingly the organization does not offer electronic medical software, but instead focuses on ehealth services – what I would call a more ‘wholesome’ approach.

I will be posting updates on what happens with this over a period of time as my research unravels. Keep reading!

Risk Management

IMHO, I would classify risk management as “very subjective”.

Consider a website development project that has been funded, and is estimated to take 100 man hours (approx 13 man-days) and has a team of 3 people working on it – a project manager and 2 developers (approx 5-6 man-days per person).

* Now it’s upto the project manager to ensure there is no financial/expense risk by bidding high enough

* Ensure there’s no time risk by padding the delivery timeline quote adequately. Also in the event there is an illness, power outage, etc

* There has to be a time buffer. There have to be measures like maybe a UPS or medication (maybe flu medication if flu season is around)

Sometimes its possible one team member is suddenly not able to perform – job change, accident, death – anything. The project manager is responsible to ensure this capacity is filled and the limitation (maybe training of the new entree) here is overcome. Overall, a good risk management policy is one that helps reduce the focus on risk from 80% to 20%.

If you keep good power backup, additional on-call employees, medication on hand, your risk to manpower loss is limited – and you spend less time trying to wrap up that end of the spectrum. Likewise if you have bid high enough to cover your expenses you have less trouble there – and you dont need to either be in a hurry or re-quote or otherwise risk your reputation on deliverability.

I dont think it’s possible to eliminate risk 100%. I figure a re-iterative 80-20 process (just like we use for quality management in 6 sigma) would be the most functional and effective.

But then again – to each their own. This is MY belief and methodology. If you find this of use and wish to publish or write about it feel free; I’m happy to elaborate more and provide much more detail; I would just like to know where it is and have my name mentioned on it in a wee corner.

The FINAL fix for a Mac Repeat-email problem

In the interests of allowing the Mac Pro to be able to function adequately with a “normal” server, we’ve had to update the server – this was a final (and very effective) fix for the troublesome repeat-email download problem.

Basically, the primary email id forwards to a secondary id. Primary id is configured on all portable devices, as well as the Mac Pro’s OUTGOING settings. The INCOMING settings on the Mac Pro are set to the secondary email id – with “save on server” set to off.

Seems all Mac based email clients have trouble while saving email on the server – even if you’re using Gmail you are _forced_ to set it to “do not save on server” and then alter some of the Gmail account settings – it’s quite bothersome! Of course IT is expected to support the device so it’s natural that we need to fix any issues that happen. The source of the issue is not relevant.

Here’s a pic that explains what we did to fix it.

Email configuration - graphical

All else aside – this final solution worked brilliantly for our requirements. Very happy with what we’re able to do now – at the slight disadvantage of having to deal with 2 accounts – but with the major benefit of all email software on the Mac Pro functioning normally.  Wooot!!!

BUT YOU’RE IN A FULL TIME JOB!! HOW CAN YOU LIVE WITH YOURSELF??

I’m asked this every other day by people I meet – specially because they confuse “VCIO” and the website www.vcio.in and my blog cbd.vcio.in and me.

To be quite frank I’m tired of it. So after a long hibernation (to seek the truth, etc etc) I come with enlightenment.

1. I’m still very much an IT Manager

2. I’m NOT a VCIO. Yet. But I will be, after I stop working full time. But not yet.

3. I’m working full time and legally; well within boundries of my agreements. I wouldnt be a very good VCIO (in the far future) if I didnt adhere to the legal system now would I….

This blog is about me and my exploits. The website www.vcio.in was put up a long, long time ago. No I’ve not updated it. It’s a personal site and selling nothing – so I’m not planning on taking it down…. so I can live with myself just fine…

-C